How to order with Parallel Handbuilt
Get In Touch
Give me a call, send an e-mail or if you’re local, pop in for a coffee and a chat. We will talk about you and your riding: past, present and future and your wheel requirements. An idea of your budget at this stage is important, but mostly we will talk about the colours…
I will send you some detailed options for the proposed set of wheels. We will discuss the ride quality, strength and weight benefits of each wheelset and how they relate to you.
You have decided to go ahead on your shiny new set of wheels and you have confirmed via e-mail. I will make an invoice and ask for a 30% deposit before I order any parts/start the build.
It takes approximately 10 working days from receiving your deposit to your wheels being ready. However this can vary sometimes due to availability of parts, custom paint or a “work” trip to the mountains. The remainder of the balance will be due prior to delivery.
It’s great if you can collect your wheels from me in person and I can fit them into your bicycle for you, ensuring your brakes and gears are set up correctly. Alternatively I will carefully package your wheels up and ship them to you.